You can revoke access to your connected accounts or request the complete deletion of your personal data and associated records at any time through the methods outlined below.
Method 1: Disconnect Channels Inside Social Platform (Instant Revocation)
Disconnecting a social media channel immediately purges its OAuth 2.0 access and refresh tokens from our active database:
Sign In to Your Account
Log in to your Social Platform account and navigate to your active workspace.
Go to Brands & Channels
Select the brand whose channel you wish to manage and click on the Channels tab.
Click "Disconnect"
Find the connected TikTok, Facebook, Instagram, or YouTube channel and click Disconnect. All authentication tokens are immediately and irreversibly deleted.
Method 2: Revoke Access Directly Within TikTok
If you wish to revoke Social Platform's authorization directly from your TikTok account:
Open TikTok App or Website
Launch the TikTok app on your mobile device (iOS/Android) or sign in to tiktok.com.
Navigate to Settings & Privacy
Tap your Profile icon at the bottom right, tap the menu button (☰) in the top right corner, and select Settings and privacy.
Manage App Permissions
Tap Security & permissions (or Security), then tap Manage app permissions.
Remove Social Platform
Locate Social Platform in your list of authorized applications, tap on it, and select Remove access.
Once removed, TikTok instantly invalidates all access tokens, preventing our platform from accessing your account or publishing any content.
Method 3: Revoke Access via Meta (Facebook & Instagram)
Open Facebook Settings
Go to your Facebook profile Settings & privacy > Settings.
Apps and Websites
Click on Apps and websites from the left sidebar and find Social Platform.
Remove & Request Data Deletion
Click Remove. You may also check the box to request that Meta notify us to delete your connected account data. Meta provides an automated callback and confirmation tracking code.
Method 4: Revoke Access via Google & YouTube
You can view and revoke third-party app permissions for your Google and YouTube channels at any time by visiting your Google Account Permissions Settings and clicking Remove Access next to Social Platform.
Method 5: Complete Account & Data Erasure Request (Right to Erasure)
If you wish to permanently delete your entire user account, personal details, uploaded media, scheduled post logs, and all historical data from our servers:
- Send an email from your registered email address to hello@example.com with the subject: "Data Deletion Request".
- Include your registered email address and workspace name (or connected TikTok/social handle).
- We process and confirm your request within 48 business hours.
- All personal identifiers, channel access tokens, cached analytics, uploaded videos, and draft content are permanently purged within 30 days.
- Financial billing records and tax invoices are retained only for the duration legally required by applicable financial accounting laws.
- You will receive an official confirmation email once your data has been completely erased.
Check Meta Data Deletion Status
If you submitted an automated data deletion request through Facebook or Instagram, you can check the real-time status of your request using your confirmation code:
Status Check URL: https://msm.amrbdr.com/data-deletion/status/{your_confirmation_code}